Privacy Policy

At King Of Cigarettes ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect personal information including:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment reference details (such as bank transfer or PayID information)
• Order history
• IP address
• Browser type and device information
• Website usage data collected through cookies and analytics

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Verify your identity where necessary
• Provide customer support
• Respond to enquiries
• Send order confirmations and shipping updates
• Improve our website and customer experience
• Detect and prevent fraud or unauthorised activity
• Comply with Australian laws and regulations

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with trusted third parties where necessary to operate our business, including:

• Payment providers
• Shipping and courier companies
• Website hosting providers
• IT service providers
• Analytics providers (such as Google Analytics)
• Government authorities where required by law

These third parties are only permitted to use your information to perform services on our behalf or where legally required.

4. Payment Information

We currently accept payment via Bank Transfer and PayID.

We do not store your banking credentials or financial account passwords.

Any payment information you provide is used solely to verify and process your order.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• Remember your shopping cart
• Save website preferences
• Improve website performance
• Analyse website traffic
• Measure marketing effectiveness

Most web browsers allow you to disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

6. Marketing Communications

If you choose to subscribe to our newsletter or promotional emails, we may send you updates about:

• New products
• Special offers
• Promotions
• Store announcements

You may unsubscribe from marketing emails at any time by following the unsubscribe link included in the email or by contacting us directly.

7. Data Security

We take reasonable steps to protect your personal information from:

• Unauthorised access
• Misuse
• Loss
• Disclosure
• Alteration
• Destruction

While we implement industry-standard security measures, no method of electronic transmission or internet storage is completely secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil your orders
• Meet legal and tax obligations
• Resolve disputes
• Enforce our agreements

When your information is no longer required, it is securely deleted or anonymised where reasonably practicable.

9. Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information where permitted by law
• Withdraw consent to receive marketing communications

To exercise any of these rights, please contact us using the details below.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to read their privacy policies before providing any personal information.

11. Children's Privacy

Our products are intended for adults aged 18 years and over.

We do not knowingly collect personal information from anyone under the age of 18. If we become aware that personal information has been collected from a minor, we will take reasonable steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and the updated version will take effect immediately upon publication.

We encourage customers to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

King Of Cigarettes

Email: info@kingofcigarettes.com.au

Your Privacy Matters

Best Price Cigarettes is committed to handling your personal information responsibly and in accordance with applicable Australian privacy laws. We value the trust you place in us and strive to protect your information every step of the way.