IT IS ILLEGAL TO SELL TOBACCO PRODUCTS TO A PERSON UNDER 18 AND IT IS ILLEGAL TO PURCHASE A TOBACCO PRODUCT FOR USE BY A PERSON UNDER 18
At King Of Cigarettes, we aim to make ordering simple, secure and hassle-free. Below you'll find everything you need to know about our shipping, delivery and payment process.
We proudly deliver to customers across Australia, including:
At this time, we do not offer international shipping.
Shipping costs are calculated at checkout based on your order and delivery location.
Estimated delivery time after dispatch:
Please note that delivery times are estimates only and may vary due to factors beyond our control, including weather events, public holidays or delays with Australia Post or courier services.
We work hard to get your order packed and on its way as quickly as possible.
Orders are only dispatched once payment has been received and confirmed.
Your privacy is important to us.
Every order is shipped in plain, discreet packaging with no reference to the contents or Best Price Cigarettes visible on the outside of the parcel.
Whether your order is delivered to your home, workplace, PO Box or Parcel Locker, there will be nothing on the packaging to indicate what's inside.
Once your order has been handed to the shipping carrier, delivery is managed by the courier or Australia Post.
If your parcel is delayed beyond the expected delivery timeframe, please contact us and we'll gladly assist by investigating the shipment.
While we will always do our best to help, we cannot guarantee delivery dates or accept responsibility for delays caused by third-party carriers.
If your order arrives damaged, incomplete or incorrect, please contact us within 48 hours of delivery.
To help us investigate the issue quickly, please include:
We will assess the situation and, where appropriate, arrange a replacement, store credit or refund in accordance with Australian Consumer Law.
Due to the nature of tobacco products and applicable health regulations, we do not accept:
Please ensure your order is correct before completing your purchase.
We currently accept payment via:
We do not currently accept credit cards, debit cards, PayPal or Buy Now, Pay Later services.
After placing your order, you'll receive payment instructions during checkout.
When making your payment, please include your:
as the payment reference. This helps us match your payment to your order quickly.
Orders are processed only after payment has cleared.
To help speed up processing, you may email a screenshot or photo of your payment confirmation to:
info@kingofcigarettes.com.au
Including your payment confirmation allows us to verify your payment sooner and dispatch your order as quickly as possible.
Orders are generally packed the same business day if payment is received before 11:00 AM (AEST). Otherwise, they are typically packed on the next business day.
At this time, we offer standard shipping only.
Yes. We deliver to PO Boxes, Parcel Lockers, residential and business addresses across Australia.
No. We currently deliver within Australia only.
If your order has not yet been packed or dispatched, please contact us as soon as possible. Once an order has been shipped, it cannot be cancelled.
If you have any questions about your order, shipping or payment, we're here to help.
King Of Cigarettes
IT IS ILLEGAL TO SELL TOBACCO PRODUCTS TO A PERSON UNDER 18 AND IT IS ILLEGAL TO PURCHASE A TOBACCO PRODUCT FOR USE BY A PERSON UNDER 18
